Legal notice

Legal Notice

Authorized Representative

All commercial communications, legal notices, and consumer inquiries should be directed to the contact addresses above.

Governing Law and Jurisdiction

These policies and any use of thebrightenergroup.com are governed by the laws of the State of Florida, United States, without regard to its conflict-of-law principles. Any dispute arising out of or relating to use of this website or purchases made through it shall be brought exclusively in the state or federal courts located in Pinellas County, Florida, except where applicable consumer protection law grants a consumer the right to bring proceedings in their country of residence.

Intellectual Property

All content on this website — including product images, designs, text, logos, and the catalog of wall art and custom product designs — is the property of The Brightener Group LLC or its licensors and is protected by United States and international copyright, trademark, and other intellectual property laws. No content may be reproduced, distributed, or used commercially without prior written consent.

Trademark notice: "The Brightener Group" and associated logos are trademarks of The Brightener Group LLC.

Copyright Infringement (DMCA)

If you believe that content on this website infringes your copyright, please send a notice compliant with the Digital Millennium Copyright Act (17 U.S.C. § 512) to:

DMCA Agent The Brightener Group LLC 1710 N. Hercules Ave., Suite 104A Clearwater, FL 33765 Email: info@thebrightenergroup.com

Licensed Imagery

Where this website displays imagery licensed from third parties, such imagery remains the property of the original rights holder and is used under license. Customers who purchase products incorporating licensed imagery acquire the physical product only; no rights to the underlying image are transferred.

Accessibility

The Brightener Group LLC is committed to making thebrightenergroup.com accessible to all users, including those with disabilities, and works to maintain conformance with WCAG 2.1 Level AA where reasonably practicable. If you encounter an accessibility barrier on this site, please contact info@thebrightenergroup.com so we can address it.

European Union Consumers

In accordance with the EU e-Commerce Directive (2000/31/EC), the information required for identification of the seller is set out above. EU consumers also have rights under the Consumer Rights Directive (2011/83/EU), including the 14-day cooling-off period detailed in our Refund and Return Policy.

EU consumers may also use the European Commission's Online Dispute Resolution platform at https://ec.europa.eu/consumers/odr for the out-of-court resolution of disputes, although we encourage you to contact us directly first at info@thebrightenergroup.com.

Policy Hierarchy

The following documents together govern your use of this website and any purchase made through it:

Terms of Service — your use of the website and the general terms of sale
Refund and Return Policy — cancellations, returns, refunds, and the Custom Product Guarantee
Privacy Policy — collection and use of personal information
Shipping Policy — processing times, delivery, and carrier responsibilities
This Legal Notice — company identification and required legal disclosures

Where these documents conflict on a specific subject, the document most specific to that subject controls. The Refund and Return Policy controls all questions of returns, refunds, and the Custom Product Guarantee.

Updates

This Legal Notice may be updated from time to time. The current version is always available at thebrightenergroup.com/policies/legal-notice. Material changes will be communicated through reasonable means, such as a banner on the website or notice at checkout.

Last updated: May 12, 2026

Let customers speak for us

from 23 reviews

5+++ star review!

5+++ star review
We ordered 11 photo puzzles and were so happy with not only the puzzles but the packaging was very careful as well as free shipping and a nice discount.
Would recommend this business!

Steve Vasey

12/29/2025

Custom Design - 36 Piece Puzzle with Frame - Customize with Your Design

best service ever

what a ride! best service ever! I really enjoyed doing business with this company and I will come back for more! thanks

Anonymous

11/13/2025

Print Your Own Image on Canvas with Gallery Wrap Frame - 1 to 1 Aspect Ratio

Good

Like it

M.D.

06/27/2025

Custom Ceramic Mug 11 Ounce - Multiple Colors - Customize with Your Design

Best Value

These classic mugs are perfect for small giveaways and the color options make it a unique option I cannotnfind anywhere else.

Custom Ceramic Mug 15 Ounce - Multiple Colors - Customize with Your Design

Beautiful

I covered a wall in my den with 3 of these as I had images from my last family photoshoot. They came faster than I thought they would and look great. I had to do a little measuring to get them lined up but now the whole wall ties together nicely showcasing my beautiful family.

Jeremy Albrecht

05/13/2025

Print Your Own Image on Paper 12"x12" with Deluxe Frame and Fabric Accent

Love it

I love the creativity with these puzzles I highly recommend these as a nice thoughtful gift.

We're Baking Something Extra Baby Birth Announcement Custom Puzzle - Customize with Your Design

Quality that is worthy of my Art

I’m an artist and I convert some of my stuff to digital so clients can have it printed if they like it. I hadn’t heard of The Brightener Group before but the product came fast and looks fantastic. The quality is top notch. I will definitely be referring more clients in the future

Barbara

Print Your Own Image on Canvas with Gallery Wrap Frame - A1 to A4 Aspect Ratio

Awesome gift for my son

I saw the monopoly idea and got a great idea for a gift for my son. I put a picture of the risk game board on the tumbler and he loves it!

Jennifer Streissen

30 Ounce Skinny Tumbler - Upload Your Design

Stunning

I’m extremely pleased with it. The layered framing adds a really polished, gallery-quality look that makes the artwork stand out beautifully. The abstract design is vibrant and thought-provoking—perfect for adding some modern flair to my space. The quality exceeded my expectations and it arrived well-packaged and ready to hang. I’ll definitely be shopping with The Brightener Group again!

Caroline Freidman

30"x34" Contemporary Watercolor Abstract Landscape Collection with Custom Frame and Fabric

Awesome!

It has such a classic, vintage charm and it's going to look awesome in my home. The print is high quality, and the colors are vibrant and true to the original style. If you’re into Florida history or vintage citrus labels, this is a fantastic find. Highly recommend!

Gene Lefleur

14"x14" Nostalgic Fruit Labels with Custom Frame

Great for a gift

Gave this to my dad for fathers day and he loved it, the quality was spot on and it came quick. He drinks a ton of coffee so I think it will get a lot of use!

Christopher

05/07/2025